SWITCH CONNECT PTY LTD CORPORATION
WE’RE HIRING | Microsoft 365 Support Engineer
Santa Rosa, Laguna | Onsite | Full-Time
Salary: ₱50,000 – ₱70,000/month
Start Date: Immediate
Looking to grow your IT career and become a Microsoft 365 specialist?
Switch Connect is seeking a motivated Microsoft 365 Support Engineer who is a great teammate, enjoys solving problems, and wants to build long-term technical expertise. You do not need to be an expert — we value attitude, reliability, and willingness to learn.
Grow With Us
At Switch Connect, we invest in our people.
- Company-funded Microsoft certification pathway.
- Mentoring and coaching from senior engineers.
- Hands-on exposure to real customer environments.
- Structured technical growth and learning opportunities.
We will support and fund relevant Microsoft certifications with the expectation that successful candidates complete certification requirements within an agreed timeframe (example: within 6 months).
Who You Are:
We’re looking for someone who:
- Enjoys helping customers and solving problems.
- Communicates confidently in English.
- Is reliable, proactive, and works well with a team.
- Has a positive attitude and willingness to learn.
- Knows when to troubleshoot independently and when to ask for support.
- Wants to grow into a Microsoft 365 specialist role.
About the Role
You’ll join our offshore technical team and support customers across Microsoft environments while learning modern Microsoft cloud technologies and best practices.
You’ll assist with:
- Supporting Microsoft 365 environments and users.
- Troubleshooting user and account-related issues.
- Assisting customer onboarding and setup activities.
- Supporting project delivery and documentation.
- Helping maintain secure and well-managed customer environments.
- Working with senior engineers on technical improvements.
Skills & Experience:
- 1-2+ years experience in IT Support, Service Desk, Helpdesk, or Technical Support.
- Exposure to Microsoft 365 administration is advantageous.
- Basic understanding of user management and troubleshooting.
- Strong communication and customer service skills.
- Comfortable learning new systems and technologies.
Nice to Have (Not Required — We’ll Help You Learn):
- Microsoft Entra ID / Azure AD.
- Exchange Online.
- SharePoint Online.
- Microsoft Teams & OneDrive.
- Intune & device management.
- Conditional Access & security concepts.
- Migration projects.
- Hybrid environments & Active Directory.
- Microsoft certifications.
What We Offer:
- Company-provided equipment.
- Competitive salary package.
- HMO upon regularization (150,000.00coverage).
- Accident & Life Insurance (1,000,000 coverage).
- Sick Leave & Vacation Leave.
- Government-mandated benefits & contributions.
- Rice incentives.
- Lunch allowance + unlimited coffee, bread & biscuits.
- Free company uniform & jacket.
Build your career. Learn. Get certified. Grow with Switch Connect.